Agentic AI & ML Engineering
Production agentic systems — not chatbot wrappers. Multi-agent orchestration platforms where specialized AI agents handle complex, multi-step business workflows with human oversight at critical decision points.
What We Build
Production agentic systems — not chatbot wrappers. Multi-agent orchestration platforms where specialized AI agents handle complex, multi-step business workflows with human oversight at critical decision points.
We don’t just build agents — we build the data platform that makes agents reliable. Agents are only as good as the data they access and the infrastructure they run on.
Our Approach
Supervisor pattern, not agent swarms. A central orchestrator routes work to domain-specific agents. Each agent has its own tools, prompts, and validated data contracts. The supervisor coordinates — it doesn’t do domain work. This is predictable, auditable, and debuggable. Agent swarms are none of those things.
Contracts at every boundary. Agents communicate through Pydantic v2 strict models. Every inter-agent message is validated at the boundary. Malformed or incomplete data is caught before it propagates. In production, this is the difference between “works” and “works reliably.”
Checkpointed state for long-running workflows. PostgreSQL checkpointing after every decision point. Workflows that span days or weeks resume from last checkpoint on failure. The state history is the audit trail — not a reconstructed log, but the primary data structure.
Capabilities
| Capability | What We’ve Done |
|---|---|
| Multi-agent orchestration | LangGraph supervisor with 5+ specialized sub-agents in production |
| Agent data contracts | Pydantic v2 strict validation at every agent boundary |
| State management | PostgreSQL checkpointing for resumable, auditable workflows |
| Tool integration | MCP server gateway — unified tool access with agent-level permissions |
| Multi-modal intake | Voice (LiveKit), email parsing, web chat — all converging on one supervisor |
| Agent testing | 15+ E2E test scenarios with MLflow experiment tracking |
| Agent observability | MLflow tracing for latency, token usage, correctness, cost per workflow |
| Deployment | GitOps for 20+ component agentic suite, Terraform/Terragrunt infra |
The Data Platform Underneath
- Databricks + Unity Catalog for governed data access — agents query data through the same governance layer as your analytics team
- MLflow for experiment tracking, model registry, and agent evaluation — not just ML models, but agent behavior over time
- Medallion architecture feeding agent decisions — bronze/silver/gold data pipelines ensure agents work with clean, validated, current data
- Terraform/Terragrunt for reproducible infrastructure — multi-region, multi-tenant agent deployments with tenant-level isolation
Engagement Model
- Discovery (1-2 weeks): Understand the workflow, map decision points, identify automation candidates and human-in-the-loop gates
- Architecture (1-2 weeks): Agent graph design, data contract definitions, tool inventory, infrastructure blueprint
- Build (4-8 weeks): Agent implementation, integration layer, E2E test scenarios, observability setup
- Harden (2-4 weeks): Production testing with real cases, performance tuning, monitoring and alerting
- Operate: Ongoing agent versioning, prompt management, performance monitoring, model upgrades
Capabilities
- ✓ Multi-agent orchestration with LangGraph supervisor pattern (5+ sub-agents in production)
- ✓ Agent data contracts with Pydantic v2 strict validation at every boundary
- ✓ PostgreSQL checkpointing for resumable, auditable long-running workflows
- ✓ MCP server gateway — unified tool access with agent-level permissions
- ✓ Multi-modal intake: voice (LiveKit), email parsing, web chat
- ✓ Agent testing: 15+ E2E scenarios with MLflow experiment tracking
- ✓ Agent observability: MLflow tracing for latency, token usage, correctness, cost
- ✓ GitOps deployment for 20+ component agentic suite with Terraform/Terragrunt infra
Related Case Studies
European RegTech Platform
A European financial services technology company needed to automate complex regulatory compliance workflows that were being handled manually by teams of analysts. Each case involved document intake from multiple channels, validation against regulatory requirements, cost assessment, coordination with external service providers, and payment processing. Cases could span weeks or months, with strict audit trail requirements imposed by financial regulators.
Global FMCG Leader
A global FMCG company needed an AI-driven sales execution platform to optimize retail performance across 5 US retail chains, processing data from 40+ sources to generate actionable insights for 10K+ outlets and 100K+ SKUs daily.
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